Privacy Policy

Last updated: October 2026

At Ain Amor, we value your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, share, and protect personal data when you visit www.ainamor.com, create an account, purchase our products, subscribe to our communications, or otherwise interact with our brand.

Ain Amor operates as an international online fashion retailer, offering clothing and related products to customers in multiple countries.

We process personal data in accordance with the European Union General Data Protection Regulation (GDPR), applicable Romanian legislation, and other data protection laws where relevant to our activities.

1. Data Controller

The website www.ainamor.com is operated by:

TEXDATA SRL

Registered office: Cotesti 109, 620068, Focsani, Vrancea, Romania
Trade Registry Number: J2002000196396
VAT Identification Number: RO14613331
Email: office@ainamor.com
Website: www.ainamor.com

TEXDATA SRL is the data controller responsible for determining the purposes and means of processing personal data collected through the website.

For any privacy-related inquiries, please contact us at office@ainamor.com.

2. Scope of This Policy

This Privacy Policy applies to individuals who:

Visit or browse our website from any country.
Purchase products through our online store.
Create or manage an Ain Amor customer account.
Contact our customer service team.
Subscribe to newsletters or marketing communications.
Interact with our website and its integrated services.

Our website is accessible internationally. However, the availability of products, shipping destinations, payment methods, and certain services may vary depending on the customer’s location.

3. Personal Information We Collect

Depending on how you interact with our website, we may collect the following categories of personal information.

3.1 Personal identification and contact information

First and last name.
Email address.
Telephone number.
Billing and shipping addresses.
Country or region of residence.

3.2 Order and transaction information

Products purchased.
Product variations, including size and color.
Order numbers and transaction dates.
Purchase amounts, currencies, and applicable taxes.
Payment status and payment method.
Shipping preferences and delivery details.
Order history, returns, refunds, and customer service requests.

3.3 Payment information

Payments made through our website may be processed by authorized third-party payment service providers, including Stripe.

Payment processors may collect and process payment card information, transaction identifiers, billing details, and information necessary for fraud prevention and payment authorization.

Ain Amor does not require customers to provide complete payment card details directly to our customer service team.

Payment information is handled according to the security standards and privacy policies of the relevant payment service providers.

3.4 Customer account information

When you create an account, we may process your login credentials in protected form, account preferences, saved addresses, and purchase history.

3.5 Technical and browsing information

When you access our website, certain technical information may be collected, including:

IP address.
Browser type and version.
Device type and operating system.
Website navigation and interaction data.
Referring website information.
Cookie identifiers and related technical information.

3.6 Communications

We may retain information you voluntarily provide when contacting us through email, website forms, or other available communication channels.

4. How We Use Your Personal Information

We process personal information for the following purposes:

Order processing and fulfillment

To confirm purchases, process payments, prepare orders, arrange international shipping, issue invoices, and provide delivery updates.

Customer account management

To create and maintain customer accounts, facilitate access to order history, and manage account preferences.

Customer support

To respond to inquiries, manage returns and refunds, investigate delivery issues, and resolve complaints.

Legal and regulatory compliance

To comply with applicable accounting, taxation, consumer protection, customs, and other legal obligations.

Website functionality and security

To maintain website performance, detect suspicious activities, prevent fraud, and protect our systems.

Marketing and brand communications

To send newsletters, product announcements, promotional offers, and other marketing communications where permitted by applicable law.

Website analytics and improvement

To understand website usage, evaluate performance, and improve the customer experience, subject to applicable consent requirements.

5. Legal Basis for Processing

Where the GDPR applies, we rely on the following legal bases:

Performance of a contract — Article 6(1)(b)

Processing necessary to complete purchases, deliver products, manage orders, and provide requested services.

Compliance with legal obligations — Article 6(1)(c)

Processing required for taxation, accounting, customs, and other applicable legal requirements.

Legitimate interests — Article 6(1)(f)

Processing necessary for website security, fraud prevention, business administration, and the protection of our legitimate interests, provided these interests do not override your fundamental rights and freedoms.

Consent — Article 6(1)(a)

Processing based on your consent, including certain marketing communications and non-essential cookies.

Where processing is based on consent, you may withdraw that consent at any time.

6. International Orders and Shipping

Ain Amor sells and ships products internationally.

To fulfill an order, we may share necessary personal information with logistics and delivery partners, including DHL and UPS, depending on the shipping service selected or available.

Information shared may include:

Recipient’s name.
Delivery address.
Contact details.
Order reference.
Shipment contents and declared value.
Information required for customs clearance.

For deliveries outside the European Union, personal information may also be disclosed to customs authorities, import agencies, and other relevant institutions when required for international shipping and import procedures.

Such disclosures are limited to information reasonably necessary for delivery, customs processing, or compliance with applicable legal requirements.

7. Payment Processing

Online payments may be processed through Stripe and other payment methods made available at checkout.

Payment service providers may process personal information independently or on our behalf, depending on the nature of their services and their contractual relationship with Ain Amor.

We recommend reviewing the privacy policies of the relevant payment providers for additional information about their data processing practices.

Ain Amor does not intentionally store complete payment card numbers or card security codes in its WooCommerce order records.

8. Sharing Personal Information

We may share personal information with trusted third parties when necessary to operate our business.

These may include:

Payment processors and financial institutions.
International shipping and courier companies.
Website hosting and infrastructure providers.
E-commerce and website technology providers.
Email communication service providers.
Accounting, legal, and professional advisers.
Fraud prevention and cybersecurity providers.
Customs authorities and other competent public institutions.

Where third parties process personal information on our behalf, we require appropriate contractual and security protections in accordance with applicable law.

We do not sell customer contact lists or personal information to third parties for independent direct marketing.

Where advertising technologies involve disclosures that qualify as a sale or sharing under applicable privacy legislation, additional notices and opt-out mechanisms will be provided as required by law.

9. International Data Transfers

As an international online retailer, Ain Amor may process or transfer personal information across national borders.

Some service providers, payment processors, technology partners, or logistics providers may operate outside the European Economic Area (EEA).

Where personal data is transferred outside the EEA and the GDPR applies, we will use an appropriate legal transfer mechanism, where required, such as:

An adequacy decision adopted by the European Commission.
Standard Contractual Clauses approved by the European Commission.
Other safeguards or lawful transfer mechanisms recognized under applicable data protection legislation.

Where required, we also assess whether additional safeguards are necessary.

Customers may contact us to request further information about applicable international transfer safeguards and how to obtain a copy of relevant protections, subject to lawful confidentiality restrictions.

10. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected or to meet applicable legal requirements.

Retention periods depend on the nature of the information and the relevant processing purpose.

Order and transaction records

Retained for the periods required by applicable accounting, taxation, and commercial legislation, including where necessary to establish or defend legal claims.

Customer accounts

Retained while the account remains active or for as long as necessary for legitimate business purposes and applicable legal obligations.

Customer service communications

Retained for the period necessary to resolve inquiries, complaints, returns, or disputes and for any additional period justified by applicable legal obligations.

Marketing information

Retained until consent is withdrawn, an objection is made, or the information is no longer necessary for the relevant marketing purpose.

Technical and security information

Retained for periods proportionate to the operational, security, and legal purposes involved.

When personal information is no longer required, it will be securely deleted, anonymized, or otherwise handled in accordance with applicable law.

11. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to support essential functionality and improve the browsing experience.

These technologies may be used for:

Shopping cart functionality.
Customer authentication and session management.
Website security.
Remembering customer preferences.
Website analytics and performance measurement.
Advertising or marketing activities, where applicable.

Non-essential cookies and tracking technologies are used only where a valid legal basis exists and, where required, after obtaining your consent.

You may manage your cookie preferences through the consent management tools available on our website.

For further information, please refer to our Cookie Policy at www.ainamor.com/cookie-policy/.

12. Marketing Communications

If you subscribe to our newsletter or otherwise lawfully opt to receive marketing communications, we may send you information about:

New collections and product launches.
Exclusive offers and promotions.
Brand news and announcements.
Other relevant Ain Amor updates.

You can unsubscribe from marketing emails at any time using the unsubscribe link included in the message or by contacting office@ainamor.com.

Withdrawing marketing consent does not affect transactional communications necessary to process orders or fulfill legal obligations.

13. Data Security

We implement appropriate technical and organizational measures designed to protect personal information against unauthorized access, accidental loss, alteration, destruction, or unlawful disclosure.

These measures may include encrypted communications, access controls, system maintenance, and security monitoring.

Access to personal information is restricted to authorized personnel and service providers who require it for legitimate operational purposes.

Although we take reasonable precautions to protect customer information, no internet-based system can be guaranteed to be completely secure.

14. Your Privacy Rights

Depending on your location and applicable data protection legislation, you may have certain rights regarding your personal information.

Under the GDPR, these may include:

Right of access: Request information about the personal data we process.
Right to rectification: Request correction of inaccurate or incomplete information.
Right to erasure: Request deletion of personal data where legally permitted.
Right to restriction: Request limitations on certain processing activities.
Right to data portability: Receive eligible personal data in a structured, commonly used, machine-readable format.
Right to object: Object to certain processing activities, including direct marketing.
Right to withdraw consent: Withdraw consent at any time where processing is based on consent.
Rights regarding automated decisions: Exercise applicable rights concerning decisions based solely on automated processing that produce legal or similarly significant effects.

These rights are subject to applicable legal conditions and exceptions.

For example, we may be required to retain certain transaction records even after receiving a deletion request.

To exercise your privacy rights, contact office@ainamor.com.

We may request reasonable information to verify your identity before responding.

We will respond within the time limits required by applicable law.

15. Privacy Rights for International Customers

Ain Amor welcomes customers from different countries and recognizes that privacy rights may vary by jurisdiction.

Customers residing outside the European Union may benefit from additional rights under their local data protection laws, where those laws apply to our activities.

Such rights may include access, correction, deletion, objection to certain processing activities, or opting out of specific uses or disclosures of personal information.

We will assess and respond to privacy requests in accordance with the legislation applicable to the relevant processing activity.

Nothing in this Privacy Policy is intended to limit mandatory privacy rights granted under applicable law.

16. Children’s Privacy

Our online store is intended for individuals who are legally permitted to make purchases or who act with appropriate parental or guardian authorization.

We do not knowingly collect personal information from children for independent marketing purposes.

If we become aware that personal information has been collected from a child in circumstances that violate applicable law, we will take appropriate steps to delete or otherwise lawfully handle that information.

Parents or legal guardians may contact us at office@ainamor.com regarding potential concerns.

17. Third-Party Websites and Services

Our website may contain links to external websites, social media platforms, payment providers, or other third-party services.

These services may process personal information under their own privacy policies.

Ain Amor is not responsible for the independent privacy practices of third-party websites or services that we do not control.

We encourage customers to review the relevant privacy policies before providing personal information.

18. Complaints and Supervisory Authorities

If you have concerns about how we process your personal information, we encourage you to contact us first at office@ainamor.com.

As a company established in Romania, our relevant data protection supervisory authority is:

National Supervisory Authority for Personal Data Processing (ANSPDCP)

Website: www.dataprotection.ro

Where the GDPR applies, you may also have the right to lodge a complaint with a competent supervisory authority in another European Union or European Economic Area country, particularly where you habitually reside, work, or where an alleged infringement occurred.

Customers outside the EEA may have additional complaint rights under applicable local legislation.

You may also seek judicial remedies where permitted by law.

19. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business operations, technology, service providers, or applicable legislation.

Any updated version will be published on www.ainamor.com, together with the date of the latest revision.

Where legally required, we will provide additional notice or obtain consent before implementing material changes to relevant processing activities.

20. Contact Us

For questions, requests, or concerns regarding this Privacy Policy or the processing of your personal information, please contact:

Ain Amor — TEXDATA SRL

Cotesti 109, 620068, Focsani, Vrancea, Romania

Email: office@ainamor.com

Website: www.ainamor.com